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Shipping Info Synchronization Solutions 

e-Logistics Data Interface

Return Requests



The Return Request API is a service that transfers return request information from the shopping mall to the delivery company more quickly and conveniently. As one of Baesong Jikimi's various supplementary services, it is provided at no extra cost and can be used as a standard for customer refund and settlement through tracking of collection / delivery completion.
Automatic Syncing of Delivery Tracking Information
Requests for returns are automatically linked to the delivery inquiry, so you can automate the refund process when collection or delivery is complete.
Improved Seller Satisfaction
By linking the courier contract codes of sellers directly to the delivery company, return shipping costs are reduced and seller satisfaction is increased.
Improved Return Quality
The shopping mall can select a high-quality courier as its specialized return company, operating a separate process to improve the quality of returns.
Composite Composition
Scenarios can be configured according to various situations by using the seller's courier contract or by fusion of specialized returns for shopping malls.

Return Requests


The Return Request API is a service that transfers return request information from the shopping mall to the delivery company more quickly and conveniently. As one of Baesong Jikimi's various supplementary services, it is provided at no extra cost and can be used as a standard for customer refund and settlement through tracking of collection / delivery completion.
Automatic Syncing of Delivery Tracking Information

Requests for returns are automatically linked to the delivery inquiry, so you can automate the refund process when collection or delivery is complete.



Improved Seller Satisfaction

By linking the courier contract codes of sellers directly to the delivery company, return shipping costs are reduced and seller satisfaction is increased.



Improved Return Quality

The shopping mall can select a high-quality courier as its specialized return company, operating a separate process to improve the quality of returns.



Composite Composition

Scenarios can be configured according to various situations by using the seller's courier contract or by fusion of specialized returns for shopping malls.






Returns Network


1. This is a service in which the seller uses the existing contract terms (contract code and fee) to apply for delivery to the courier in the transaction.
2. Depending on the delivery infrastructure of the courier contracted with the seller, deviations in logistics quality are possible, e.g. the period of goods recovery.
3. Since the seller's contracted charges are applied, the seller's convenience and shipping burdens are reduced.

Specialized Returns


1. New contracts established with dedicated returns courier for each shopping mall, in lieu of using the seller's courier 
2. Selection of the best domestic couriers to respond to customers' return requests in a speedy fashion 
3. Monitoring of the entire process from product pickup to final delivery to ensure proper return

Return Service Procedure

01. Return Service Registration
The seller applies for the service by entering the contract information of the carrier.
02. Admin Authorization
The validity of the contract code is verified with the delivery company and authorized.
03. Return Request
Request for return delivery and collection is filed.

Prospective Effects of the Return Service

Buyer

  • 80% of returns occur the day after the filing of the return request
  • Real-time return delivery inquiries are available at the online mall
  • Quick collection and quick refund thanks to our delivery information sync
  • No need to remember the return waybill number


Seller
  • No separate courier registration required
  • Quick and convenient return through original delivery waybill number / courier contract code
  • Shipping charges are reduced through the seller's courier contract 

Malls

  • Swift and multifaceted returns process 
  • Accurate return status monitoring
  • Automated refund calculations through synchronization of return shipping information
  • Improved customer satisfaction strengthens service competitiveness

CU Convenience Store Returns

Through our partnership with BGF, we provide a 'convenience store return service' that allows customers to conveniently process returns at nearby CU convenience stores.
Rate per Weight
(₩2,600 ~ 8,000)
Weight Limit
Within 30kg

For items valued at ₩500,000 or less

01. Issuance of 
confirmation number

Obtain a confirmation number from a company that has a business alliance with your online mall transaction service company

02. Weighing

Input the authorization code into the Postbox at your nearest convenience store and weigh your package

03. Register

Print your invoice and register

Return Service Procedure

01. Return Service Registration

The seller applies for  the service by entering the contract information of the carrier.

02. Admin Authorization

The validity of the contract code is verified with the delivery company and authorized.


03. Return Request

Request for return delivery and collection is filed.

Prospective Effects of the Return Service

Buyer


  • 80% of returns occur the day after the filing of the return request
  • Real-time return delivery inquiries are available at the online mall
  • Quick collection and quick refund thanks to our delivery information sync
  • No need to remember the return waybill number

Seller


  • No separate courier registration required
  • Quick and convenient return through original delivery waybill number / courier contract code
  • Shipping charges are reduced through the seller's courier contract 

Malls


  • Swift and multifaceted returns process 
  • Accurate return status monitoring
  • Automated refund calculations through synchronization of return shipping information
  • Improved customer satisfaction strengthens service competitiveness


CU Convenience Store Returns

Through our partnership with BGF, we provide a 'convenience store return service' that allows customers to conveniently process returns at nearby CU convenience stores.

Rate per Weight
(₩2,600 ~ 8,000)
Weight Limit
Within 30kg
For items valued 
at ₩500,000 or less
01. Issuance of 
confirmation number

Obtain a confirmation number from a company that has a business alliance with your online mall transaction service company

02. Weighing

Input the authorization code into the Postbox at your nearest convenience store and weigh your package

03. Register

Print your invoice and register

Clients

Shipping Information Solutions

Delivery Tracking

Returns and Refunds

Label Printing

Affiliate Delivery

Mobile App

Quick returns, automated refund calculations. 
Satisfied customers.
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Quick returns, automated refund calculations. 
Satisfied customers.